• Helped customers with their banking in a clear, friendly, and respectful way.
• Handled cash, deposits, and other transactions quickly to keep lines moving.
• Made strong connections with customers by listening and solving problems on the spot.
• Explained TD services in simple terms so customers felt confident and informed.
• Worked closely with team members to keep the branch running smoothly every day.

• Selected for an exclusive program designed for high-achieving students.
• Networked with senior professionals, analysts, and recruiters through virtual panels, mentorship sessions, and live Q&As.
• Completed case study exercises simulating real-world business challenges.

• Improved student academic performance through strategic and customized lesson plans, leading to a 15% average grade increase.
• Built strong personal connections with students by creating a positive environment that encourages open communication.

• Audited and verified over 100 data points to curate tactical recommendations on cybersecurity measures within the healthcare sector.
• Elevated research quality over 50% by critically analyzing primary and secondary research.
• Proactively engaged with healthcare businesses to conduct interviews and survey participation to enrich primary research and stakeholder insights

• Consistently maintained a 4.5 star customer satisfaction score by actively listening and understanding customer needs.
• Reduced service delays by 10% through efficient coordination with staff during peak hours.
• Contributed to achieving company revenue goals by providing exceptional customer experiences.

• Developed expertise in interpersonal skills and entrepreneurial skills.
• Demonstrated attributes such as motivation, enthusiasm, ambition, and teamwork.
• Proficient in conducting product demonstrations and delivering persuasive sales presentations.
• Provided excellent customer service at the door.

• University of Toronto Mississauga Korean Students Association
• Developed and executed comprehensive marketing strategies to increase awareness and participation in school club activities.
• Created compelling content for social media platforms, resulting in an increase in online engagement.
• Collaborated with cross-functional teams to design and implement effective

• Delivered high-quality customer service by efficiently taking in-person and phone orders, contributing to increased customer satisfaction and repeat business.
• Maintained a clean and welcoming dining environment by promptly clearing and resetting tables, enhancing overall guest experience and table turnover rates.
• Demonstrated multitasking ability by managing order intake, payment processing, and guest needs simultaneously in a fast-paced setting.

• Processed customer orders and transactions with 100% accuracy, ensuring smooth operations and building trust with customers.
• Fostered meaningful relationships with customers and coworkers, enhancing teamwork efficiency and strengthening customer loyalty.

• Founded and grew a small nail business, Meowie Nails, with over 30 satisfied clients.
• Demonstrated skill and versatility by providing nail services through UTMSU at the University of Toronto.
• Mastered techniques in gel extensions and custom nail art, delivering a personalized and detail-oriented experience.
• Proven ability to manage client bookings, custom designs, and service delivery efficiently and carelessly.