Remote Management Research, Comparison and Implementation
Project scope
Categories
Project management Security (cybersecurity and IT security) Information technology NetworkingSkills
it asset management teamwork remote infrastructure management patch management technical support software project management research operationsWhat you’ll do
You will assist Mayk to research, compare, test and implement remote management software.
Problem Definition
Our current remote management solution has limitations, and we want have a better unified operations solutions that simplifies and optimizes the way the IT team work. The IT team has to be able to manage all endpoints and support end-users with one fast, modern intuitive platform, improving technician efficiency and user satisfaction. The platform should give the IT team proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities – if not in one solution – then an easy way to integrate with our existing solution.
Project Objective
Recommend, test and implement an appropriate RMM solution.
Tasks for this project include documentation of work performed and recommendations based on the following:
1. Business requirements
a. Define scope and selection process
b. Understand the business needs
2. Discovery
a. Understand marketplace capabilities and trends
b. Discover solution alternatives
c. Gather and prioritize feature requirements
3. Evaluate
a. Gather and prioritize metrics to support data drive comparison of vendor / product features and capabilities
b. Evaluate top vendor products and narrow field to maximum of 3
4. Selection
a. Create weighted vendor selection decision model
b. Validate key issues with deep technical assessment, trial configurations
Regular meetings and guidance from subject matter experts
About the company
We are Mayk Ideas - growth advisors and marketing creatives! Ingenuity without boundaries is at the heart of every strategy we envision and execute. We craft people-oriented, brand-building campaigns and business transformations that are intentional and value-driven. Our creative and venture acceleration services lead to measurable return on investment for the firms and brands we work with, as they are informed by data-driven strategies, good business sense, and meaningful connections. Our portfolio of clients includes professional and financial services, sports and entertainment, technology, automotive and other B2B brands. Our clients are growing and so are we!
Please note that the learner market and industry experience is important when selecting this project. Our process includes a review of the learner’s resume, learner transcript review and subsequent contract and NDA for selected candidates. We thank you for your interest!