ITSM - IT Service Management Tool Design and Implementation


Project scope
Categories
Data analysis Information technology DatabasesSkills
tooling design functional requirement business analysis it service management business requirements willingness to learnYou are:
A learner or learners focused on business analysis and documentation. Reporting to the CIO and working with data, technology, and creatives, you will dive into the following project.
What you’ll do (Project):
Gather, analyze, define, document business requirements and system specifications - functional and non-functional requirements for ITSM – IT Service Management tool.
Your Superpowers:
For the role you will have to be:
- Committed: Have an unwavering focus and diligence to exceed goals knowing that your passion, expertise, and capability will lead to team, firm, and client accomplishment.
- Communicative: Open and meaningful engagement allows our team to leverage the power of expression in any environment and situation.
- Creative: Brings to life more than the idea but the momentum and beneficial impact no matter what the design, or roadmap - disruption with intention.
- Connected: Build and maintain relationships - internal and external as it is critical to understanding the needs, desires and ambitions our team and the greater world.
- Collaborative: The road to shared success combines the energy, ideas, and execution of many - architecting value and building lasting impact through teamwork.
Qualifications:
- Working towards a degree in IT, Engineering, or quantitative discipline
- Willingness to learn and use new technologies/applications, potentially in advance of the start date.
Regular team meetings and supervision from Mayk IT team.
About the company
We are Mayk Ideas - growth advisors and marketing creatives! Ingenuity without boundaries is at the heart of every strategy we envision and execute. We craft people-oriented, brand-building campaigns and business transformations that are intentional and value-driven. Our creative and venture acceleration services lead to measurable return on investment for the firms and brands we work with, as they are informed by data-driven strategies, good business sense, and meaningful connections. Our portfolio of clients includes professional and financial services, sports and entertainment, technology, automotive and other B2B brands. Our clients are growing and so are we!
Please note that the learner market and industry experience is important when selecting this project. Our process includes a review of the learner’s resume, learner transcript review and subsequent contract and NDA for selected candidates. We thank you for your interest!